Where are my pictures?
If you have been granted access to a gallery, log in first, then click on My Pictures next to your name toward the top left corner of the screen.

What is My Pictures?
My Pictures are galleries that have limited access to them that you have access to.

Will the pictures I select stay in my shopping cart?
Yes. Your pictures will stay in your shopping cart until you either place the order or delete them yourself.

I can't seem to log in.
Log in information is case sensitive, be sure you have entered it correctly. If you have forgotten your password, click on the forgot password link on the login screen.

I have been sent access information for a gallery, what do I do?
Click the Access Gallery link. Enter in the access code on that page. If correct, you will be able to view the gallery. If you have an account and are logged in, then you will only have to do this once and this gallery will be listing in My Pictures.

What is a Registry?
A Registry is like a "piggy bank" where your friends and family can add money to your account in view of your upcoming life event. For example, you are expecting a baby and would like to receive money towards a Newborn Creation Celebration. Create a Registry, then send out the link to your friends and family. They can contribute towards your project and their gifts will be added to your account.

The colors look really red
That might be because your browser is not color calibrated. We have found that Firefox is the browser that shows the colors the most faithfully. If you are using Chrome or Safari, please try opening the gallery with Firefox instead. If the problem persists, please let us know.